BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
Skimmer
Skimmer is a comprehensive pool service management software designed to help pool professionals modernize their businesses through digital route optimization, automated billing, and professional customer communication tools.
Quick Comparison
| Feature | BigChange | Skimmer |
|---|---|---|
| Website | bigchange.com | getskimmer.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $79.95/month | $50/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2017 |
| Headquarters | Leeds, UK | Austin, USA |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
Skimmer
Skimmer is a dedicated field service platform built specifically for pool service professionals who want to move away from paper logs and fragmented systems. You can manage your entire operation from a single dashboard, allowing you to track thousands of accounts, optimize complex routes, and monitor chemical readings with precision. It eliminates the guesswork for your technicians by providing them with clear checklists and historical data for every pool on their route.
The software solves the common headache of manual billing by syncing your field data directly with accounting tools. You can automatically send professional service reports to your customers, complete with photos and chemical logs, which builds immediate trust and reduces follow-up calls. Whether you are a solo operator or managing a large fleet, it provides the structure you need to scale your pool business without increasing your administrative workload.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
Skimmer Features
- Route Optimization. Organize your daily stops geographically to reduce drive time and save on fuel costs for your entire fleet.
- Digital Service Reports. Send automated, branded emails to your customers after every visit including photos, chemical levels, and completed tasks.
- Chemical Tracking. Record chemical readings and dosages instantly to track usage trends and ensure every pool stays perfectly balanced.
- Shopping List Management. Track parts and chemicals used at each job site so you never forget to bill for installed equipment.
- Work Orders. Schedule and track one-time repairs or installations separately from your recurring maintenance routes to stay organized.
- Customer Database. Access full service histories, equipment photos, and gate codes for every client directly from your mobile device.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
Skimmer Pricing
- Unlimited mobile users
- Unlimited office users
- Route optimization tools
- Automated service reports
- Chemical dosage calculator
- QuickBooks Online integration
- Everything in Standard, plus:
- Pay only for active customers
- Billed per serviced location
- No charge for inactive accounts
- Scales with your route size
- Transparent monthly billing
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
Skimmer
Pros
- Intuitive mobile app works well in the field
- Professional service reports significantly improve customer trust
- Chemical tracking helps monitor and reduce inventory waste
- Excellent customer support tailored to pool professionals
- Seamless integration with QuickBooks saves hours of billing
Cons
- Initial data entry for large routes takes time
- Limited customization for specific non-pool service tasks
- Requires consistent internet connection for real-time syncing