ControlUp
ControlUp is a digital employee experience management platform that helps you monitor, troubleshoot, and remediate issues across your virtual desktops, physical endpoints, and cloud-based applications to ensure peak productivity.
GoToMyPC
GoToMyPC provides secure remote desktop access software that allows you to instantly access your files, programs, and network from any web browser or mobile device as if you were sitting at your desk.
Quick Comparison
| Feature | ControlUp | GoToMyPC |
|---|---|---|
| Website | controlup.com | gotomypc.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $44/month |
| FREE Trial | ✓ 21 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 1998 |
| Headquarters | San Jose, USA | Santa Barbara, USA |
Overview
ControlUp
ControlUp gives you a unified view of your entire IT infrastructure, from virtual desktops and physical laptops to the web applications your team uses daily. You can spot performance bottlenecks in real-time, whether a user is struggling with a slow Wi-Fi connection at home or a server process is hogging resources in the data center. It helps you move from reactive firefighting to proactive management by identifying trends before they become widespread outages.
You can resolve common IT headaches instantly using a library of automated remediation scripts that fix issues without manual intervention. The platform is designed for IT operations teams and help desk staff who need to maintain high availability in hybrid work environments. By providing deep visibility into the actual end-user experience, you can ensure your digital workspace stays fast and reliable for every employee.
GoToMyPC
GoToMyPC gives you the freedom to work from anywhere by creating a secure bridge to your office or home computer. You can open files, run heavy applications, and manage your email from any laptop, tablet, or smartphone with an internet connection. It eliminates the need to carry a heavy work laptop or sync files manually before leaving the office.
The setup is straightforward—you simply install the host software on your Mac or PC and then log in through a web browser on your remote device. It uses AES 256-bit encryption and dual-passwords to keep your data safe while you work. Whether you are a solo professional or managing a small team, it provides a reliable way to maintain productivity while away from your primary workstation.
Overview
ControlUp Features
- Real-Time Monitoring Track the health of your entire environment with three-second update intervals so you can catch performance spikes instantly.
- Automated Remediation Fix common issues automatically with trigger-based scripts that resolve problems before your users even notice a slowdown.
- Remote DX Monitor the local Wi-Fi strength and ISP performance of your remote employees to troubleshoot home office connectivity issues.
- Edge DX Manage your physical Windows, macOS, and Linux endpoints regardless of their location with a lightweight cloud-based agent.
- Scoutbees Run synthetic transactions to proactively test the availability of your SaaS apps and virtual desktops from multiple locations.
- User Experience Score View a simplified metric that quantifies the digital experience for every user so you can prioritize high-impact fixes.
- Guided Troubleshooting Follow contextual suggestions to find the root cause of logon delays or application crashes without digging through logs.
- Historical Reporting Analyze long-term trends and resource consumption to right-size your infrastructure and plan for future capacity needs.
GoToMyPC Features
- Remote Desktop Access. Access your desktop, files, and applications from any web browser or mobile device with full keyboard and mouse control.
- File Transfer. Drag and drop files between your local and remote computers to move documents quickly without using email or cloud storage.
- Remote Printing. Print documents from your office computer to a local printer near you for immediate physical copies of your work.
- Multi-Monitor Support. View and manage all your connected monitors simultaneously so you can maintain your full office setup while working remotely.
- Mobile App Access. Use dedicated iOS and Android apps to connect to your computer from your phone or tablet with precision zoom.
- Sound Redirection. Hear music or system alerts from your remote PC through your local speakers to stay fully connected to your desktop.
Pricing Comparison
ControlUp Pricing
GoToMyPC Pricing
- Access for 1 computer
- Unlimited remote access
- Remote printing
- File transfer
- Mobile app access
- AES 256-bit encryption
- Access for 2 or more computers
- Everything in Personal, plus:
- Centralized account management
- Add or remove users easily
- Monitor user activity
- Discounted per-computer rate
Pros & Cons
ControlUp
Pros
- Real-time data updates every three seconds
- Excellent visibility into remote worker home networks
- Powerful script-based actions for rapid troubleshooting
- Easy to install and see immediate value
- Consolidated view of virtual and physical endpoints
Cons
- Initial configuration of triggers requires some expertise
- Web console can occasionally feel slower than desktop
- Pricing can be high for smaller organizations
GoToMyPC
Pros
- Extremely simple setup process for non-technical users
- Reliable connection stability even on standard internet speeds
- Excellent mobile app performance for tablets and phones
- Strong security features including dual-factor authentication
- Smooth file transfer between local and remote machines
Cons
- Higher monthly cost compared to newer competitors
- Occasional lag when running high-resolution video remotely
- Subscription renewal process can be difficult to navigate