Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
Fortra Intermapper
Intermapper is a powerful network monitoring and mapping software that provides real-time visibility into your IT infrastructure through dynamic, color-coded maps to ensure continuous network health and performance.
Quick Comparison
| Feature | Atera | Fortra Intermapper |
|---|---|---|
| Website | atera.com | intermapper.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $149/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 1987 |
| Headquarters | Tel Aviv, Israel | Eden Prairie, USA |
Overview
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
Fortra Intermapper
Intermapper gives you a clear, visual window into your entire IT infrastructure. Instead of scrolling through endless text logs, you can see your network's health through live, color-coded maps that update in real-time. This visual approach helps you spot bottlenecks, identify failing hardware, and understand traffic flows before they impact your users. You can monitor anything with an IP address, including servers, routers, switches, and even specialized IoT devices.
The software is designed for IT professionals who need to manage complex distributed environments without the overhead of enterprise-level suites. You can set up custom alerts to notify you via email or text the moment a device crosses a performance threshold. Whether you are managing a single office or a global network, it provides the granular detail you need to maintain 100% uptime and troubleshoot issues in seconds.
Overview
Atera Features
- Remote Monitoring Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
Fortra Intermapper Features
- Live Network Mapping. Create dynamic, color-coded maps of your entire infrastructure to see the real-time status of every device and connection.
- Smart Alerting. Set up customized notifications via email, text, or sound so you can respond to critical issues before users complain.
- Auto-Discovery. Find and document every IP-enabled device on your network automatically to ensure no hardware goes unmonitored or unprotected.
- Flow-Based Analysis. Analyze your bandwidth usage with NetFlow and sFlow support to identify which users or applications are consuming your resources.
- Custom Probes. Monitor unique or proprietary equipment by creating your own probes to track specific performance metrics beyond standard SNMP.
- Historical Reporting. Generate long-term performance reports to identify recurring trends, plan for capacity upgrades, and meet your compliance requirements.
Pricing Comparison
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
Fortra Intermapper Pricing
Pros & Cons
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications
Fortra Intermapper
Pros
- Visual maps make troubleshooting complex outages much faster
- Extremely flexible probing capabilities for non-standard hardware
- Low system overhead compared to other monitoring suites
- Easy to set up and discover devices quickly
- Reliable alerting system with minimal false positives
Cons
- User interface feels dated compared to modern web apps
- Steep learning curve for creating advanced custom probes
- Pricing can become expensive as device counts increase