Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
Kentik
Kentik is a network observability platform that provides real-time visibility and analytics for complex hybrid, multi-cloud, and internet networks to help you optimize performance and resolve connectivity issues.
Quick Comparison
| Feature | Atera | Kentik |
|---|---|---|
| Website | atera.com | kentik.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $149/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2014 |
| Headquarters | Tel Aviv, Israel | San Francisco, USA |
Overview
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
Kentik
Kentik gives you a unified view of your entire network infrastructure, whether it lives in the data center, the public cloud, or across the internet. You can stop guessing about performance issues and start using real-time traffic data to understand exactly how your applications and users are connecting. It helps you map your entire network topology automatically, so you always have an up-to-date picture of your digital footprint.
You can proactively identify traffic spikes, investigate DDoS attacks, and optimize your routing costs using granular telemetry data. The platform is designed for network engineers and SREs at mid-to-large organizations who manage high-traffic environments. By consolidating flow logs, SNMP, and streaming telemetry into one interface, you can reduce your mean time to resolution and ensure your digital services remain fast and reliable for every customer.
Overview
Atera Features
- Remote Monitoring Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
Kentik Features
- Hybrid Map. Visualize your entire network topology across on-premises, VPCs, and internet paths to instantly spot where connectivity breaks down.
- Synthetics Monitoring. Test your application performance from the perspective of your users with automated probes that identify latency before it impacts customers.
- Cloud Observability. Monitor traffic within and between AWS, Azure, and Google Cloud environments to optimize your multi-cloud spend and performance.
- DDoS Defense. Detect and mitigate volumetric attacks in seconds with automated alerting and integration with leading scrubbing center solutions.
- Traffic Engineering. Analyze your peering relationships and transit costs to find more efficient routes and reduce your monthly bandwidth expenses.
- Query Engine. Run complex queries on billions of network records to get answers about specific traffic patterns in just a few seconds.
Pricing Comparison
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
Kentik Pricing
Pros & Cons
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications
Kentik
Pros
- Exceptional speed when querying massive datasets
- Deep visibility into public cloud traffic flows
- Intuitive map interface simplifies complex troubleshooting
- Excellent support from highly technical engineers
- Automated insights reduce manual data analysis
Cons
- Pricing can be high for smaller organizations
- Initial setup requires significant configuration time
- Learning curve for advanced custom query language