Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
OrbusInfinity
OrbusInfinity is a cloud-native enterprise architecture platform that helps you visualize complex digital ecosystems, manage strategic change, and align your IT infrastructure with evolving business goals and compliance requirements.
Quick Comparison
| Feature | Atera | OrbusInfinity |
|---|---|---|
| Website | atera.com | orbussoftware.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $149/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2004 |
| Headquarters | Tel Aviv, Israel | London, UK |
Overview
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
OrbusInfinity
OrbusInfinity helps you gain full visibility into your organization's digital landscape by connecting strategy, processes, and technology in one central hub. You can map out complex dependencies across your entire enterprise to understand how changes in one area impact the rest of your business. This clarity allows you to retire redundant systems, reduce operational costs, and ensure your IT investments directly support your long-term strategic objectives.
The platform is designed for enterprise architects, IT leaders, and digital transformation teams who need to move away from static spreadsheets and manual diagrams. You can automate data collection from your existing tools to create living blueprints of your organization. By providing a single source of truth, OrbusInfinity enables you to make faster, data-driven decisions while maintaining strict governance and security standards across your global operations.
Overview
Atera Features
- Remote Monitoring Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
OrbusInfinity Features
- Interactive Dashboards. Visualize your architectural data through real-time dashboards that help you track key performance indicators and strategic alignment.
- Roadmap Planning. Build and share strategic roadmaps to communicate future-state architectures and coordinate complex transformation projects across your teams.
- Application Portfolio Management. Identify redundant software and underperforming assets so you can consolidate your portfolio and reduce unnecessary licensing costs.
- Automated Data Integration. Connect your existing IT management tools to automatically populate your architecture repository and eliminate manual data entry.
- Business Process Modeling. Map your core business processes to technical components to see exactly how technology supports your daily operations.
- Compliance Tracking. Monitor your adherence to industry standards and internal policies with built-in governance workflows and automated reporting tools.
Pricing Comparison
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
OrbusInfinity Pricing
Pros & Cons
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications
OrbusInfinity
Pros
- Strong integration with the Microsoft 365 ecosystem
- Highly flexible meta-model adapts to unique business needs
- Intuitive web-based interface simplifies complex modeling tasks
- Excellent customer success and technical support teams
- Centralized repository creates a reliable single source of truth
Cons
- Initial configuration requires significant time and planning
- Advanced reporting features have a steeper learning curve
- Pricing is geared toward mid-to-large enterprise budgets