ControlUp
ControlUp is a digital employee experience management platform that helps you monitor, troubleshoot, and remediate issues across your virtual desktops, physical endpoints, and cloud-based applications to ensure peak productivity.
PingPlotter
PingPlotter is a network troubleshooting and monitoring software that combines ping, traceroute, and performance graphs to help you identify and solve connection issues quickly across any network infrastructure.
Quick Comparison
| Feature | ControlUp | PingPlotter |
|---|---|---|
| Website | controlup.com | pingplotter.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✓ 21 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 1998 |
| Headquarters | San Jose, USA | Boise, USA |
Overview
ControlUp
ControlUp gives you a unified view of your entire IT infrastructure, from virtual desktops and physical laptops to the web applications your team uses daily. You can spot performance bottlenecks in real-time, whether a user is struggling with a slow Wi-Fi connection at home or a server process is hogging resources in the data center. It helps you move from reactive firefighting to proactive management by identifying trends before they become widespread outages.
You can resolve common IT headaches instantly using a library of automated remediation scripts that fix issues without manual intervention. The platform is designed for IT operations teams and help desk staff who need to maintain high availability in hybrid work environments. By providing deep visibility into the actual end-user experience, you can ensure your digital workspace stays fast and reliable for every employee.
PingPlotter
PingPlotter helps you see exactly what is happening with your network connection in real-time. Instead of staring at static command-line results, you get a visual history of latency and packet loss across every hop between you and your destination. This makes it easy to prove whether a lag spike is caused by your local hardware, your ISP, or a remote server.
You can monitor multiple targets simultaneously and set up automated alerts to notify you the moment performance drops. Whether you are troubleshooting a choppy VoIP call, fixing gaming lag, or maintaining uptime for a corporate network, the tool provides the evidence you need to resolve disputes with service providers. It scales from a single-user diagnostic tool to a remote monitoring solution for distributed teams.
Overview
ControlUp Features
- Real-Time Monitoring Track the health of your entire environment with three-second update intervals so you can catch performance spikes instantly.
- Automated Remediation Fix common issues automatically with trigger-based scripts that resolve problems before your users even notice a slowdown.
- Remote DX Monitor the local Wi-Fi strength and ISP performance of your remote employees to troubleshoot home office connectivity issues.
- Edge DX Manage your physical Windows, macOS, and Linux endpoints regardless of their location with a lightweight cloud-based agent.
- Scoutbees Run synthetic transactions to proactively test the availability of your SaaS apps and virtual desktops from multiple locations.
- User Experience Score View a simplified metric that quantifies the digital experience for every user so you can prioritize high-impact fixes.
- Guided Troubleshooting Follow contextual suggestions to find the root cause of logon delays or application crashes without digging through logs.
- Historical Reporting Analyze long-term trends and resource consumption to right-size your infrastructure and plan for future capacity needs.
PingPlotter Features
- Visual Traceroute. See every network hop in a graphical timeline so you can instantly spot where latency and packet loss begin.
- Long-term Monitoring. Capture days or weeks of network performance data to identify intermittent issues that occur when you aren't watching.
- Automated Alerts. Set up custom triggers to notify you via email or webhooks the moment your connection quality degrades.
- Network Shareables. Create web-based snapshots of your performance graphs to share clear proof of issues with your ISP or IT team.
- Multi-Target Tracking. Monitor several destinations at once to determine if a problem is localized or affecting your entire network.
- Remote Monitoring. Deploy remote agents to monitor connection quality from your end-users' perspective back to your central office.
Pricing Comparison
ControlUp Pricing
PingPlotter Pricing
- 10-minute history
- Single target monitoring
- Basic trace interval
- Visual performance graphs
- Unlimited manual traces
- Everything in Free, plus:
- 48-hour data history
- Up to 2 concurrent targets
- Customizable alerts
- Save and load trace sessions
- Priority technical support
Pros & Cons
ControlUp
Pros
- Real-time data updates every three seconds
- Excellent visibility into remote worker home networks
- Powerful script-based actions for rapid troubleshooting
- Easy to install and see immediate value
- Consolidated view of virtual and physical endpoints
Cons
- Initial configuration of triggers requires some expertise
- Web console can occasionally feel slower than desktop
- Pricing can be high for smaller organizations
PingPlotter
Pros
- Visual graphs make complex data easy to understand
- Excellent for proving ISP issues with historical data
- Lightweight installation with very low system resource usage
- Free version is highly capable for quick fixes
Cons
- Interface feels slightly dated compared to modern SaaS
- Learning curve for interpreting specific packet loss patterns
- Advanced remote monitoring features require higher-tier plans