Deskpro
Help Desk Software
Deskpro is a flexible help desk solution that lets you manage all your customer support channels from one place. Instead of jumping between tabs, you
Pulseway is a mobile-first remote monitoring and management software that gives you complete control over your entire IT infrastructure from any device to resolve issues instantly.
Main Demo Video
Pulseway gives you the power to manage your entire IT environment from the palm of your hand. Instead of being chained to a desk, you can monitor servers, workstations, and network devices using a native mobile app that sends real-time alerts. You can troubleshoot issues, deploy patches, and run scripts remotely without ever interrupting the end-user's workflow.
The platform is designed for both MSPs and internal IT departments who need to maintain high uptime across diverse environments. You can automate repetitive maintenance tasks and secure your endpoints with integrated antivirus and backup solutions. It simplifies complex IT management by putting essential tools into a unified, easy-to-use interface that scales as your infrastructure grows.
Main dashboard with project overview
Kanban-style task management
Gantt chart timeline view
Workflow automation builder
Stop reacting to IT fires and start preventing them with proactive monitoring tools. Pulseway provides a mobile-first approach that ensures you are always connected to your systems, no matter where you are.
Manage your entire IT infrastructure from your smartphone with a native app that lets you resolve issues on the go.
Keep your software secure by automating the discovery and installation of OS and third-party application updates across all endpoints.
Create custom auto-remediation rules that detect issues and fix them automatically before your users even notice a problem.
Connect to any remote computer instantly to provide support or perform maintenance without needing additional third-party remote access tools.
Receive instant push notifications on your mobile device the moment a server goes down or a threshold is breached.
Automatically find and monitor every device on your network to ensure you have total visibility of your hardware assets.
Pulseway uses a flexible pricing model based on the number of endpoints you need to manage. You can start with a 14-day free trial to explore all features before committing. Pricing is transparent, starting at roughly $27 per month for a basic set of endpoints, allowing you to scale your costs as your business expands.
Based on feedback from IT professionals and MSP owners, here is what you can expect when using Pulseway for your daily operations:
Perfect for MSPs and IT administrators who need to manage distributed networks and require high-quality mobile access to their systems.
Pulseway is a top-tier choice if you value mobility and need to manage IT systems while away from your desk. Its mobile-first philosophy isn't just a gimmick; it provides a functional, powerful way to handle emergencies and routine tasks from a phone or tablet.
While the reporting might not satisfy the most demanding enterprise requirements, the automation and ease of use make it a favorite for growing MSPs. You should consider this platform if you want a modern, responsive RMM tool that prioritizes technician efficiency and rapid response times.
Comparing options? Here are some popular alternatives to Pulseway:
Help Desk Software
Deskpro is a flexible help desk solution that lets you manage all your customer support channels from one place. Instead of jumping between tabs, you
Help Desk Software
Jitbit Help Desk is a refreshingly simple ticketing system that focuses on speed and ease of use. You can set it up in minutes to handle incoming supp
Help Desk Software
HelpSpot provides a clean, centralized workspace to manage all your incoming support requests without the complexity of bloated enterprise tools. You
Help Desk Software
Zammad is a flexible, open-source help desk system designed to help you manage customer communications without the clutter of multiple tabs. You can c
Help Desk Software
SupportPal is a powerful self-hosted help desk solution designed for organizations that prioritize data privacy and infrastructure control. You can ma
Help Desk Software
osTicket is a flexible help desk solution designed to streamline your customer support without the high costs of proprietary software. You can manage,
Help Desk Software
Faveo Helpdesk provides you with a centralized platform to manage all your incoming customer support requests and internal communications. You can con
Help Desk Software
Hesk is a streamlined help desk solution designed to help you manage customer support without the complexity of enterprise tools. You can track, organ
IT Management Software
Ivanti Neurons is a comprehensive platform designed to help you gain complete control over your organization's digital estate. You can automatically d
IT Management Software
Site24x7 gives you a unified view of your entire IT stack, from your website's uptime to the health of your cloud servers. You can monitor your digita
IT Management Software
NinjaOne gives you a single pane of glass to monitor, manage, and support all your IT assets from anywhere. You can automate the hardest parts of IT,
IT Management Software
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote
IT Management Software
N-able provides a powerful ecosystem of tools designed specifically for Managed Service Providers (MSPs) and internal IT teams. You can manage your en
Endpoint Management Software
Jamf Pro gives you the tools to manage the entire lifecycle of your Apple devices within an enterprise environment. You can automate the enrollment an
Endpoint Management Software
Tanium gives you a unified platform to manage and secure your entire IT estate in real-time. Instead of jumping between disconnected tools, you can se
Main dashboard with project overview