Qualified
Qualified is a conversational marketing and sales platform that identifies your most valuable website visitors and connects them with your sales team through real-time chat, voice, and video calls.
REVE Chat
REVE Chat is an omni-channel customer engagement software providing live chat, video voice calling, and AI-powered chatbots to help you deliver real-time support and boost sales conversions across multiple digital platforms.
Quick Comparison
| Feature | Qualified | REVE Chat |
|---|---|---|
| Website | qualified.com | revechat.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $15/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2018 | 2014 |
| Headquarters | San Francisco, USA | Singapore, Singapore |
Overview
Qualified
Qualified helps you turn your website into a real-time sales floor by identifying high-intent buyers the moment they arrive. Instead of waiting for form submissions, you can see exactly how visitors are interacting with your site and start conversations with the right people at the right time. It integrates deeply with your CRM to provide a complete picture of every prospect, allowing your team to prioritize their efforts on the deals most likely to close.
You can use the platform to automate lead qualification through intelligent chatbots or jump into live conversations via chat, voice, or video. By surfacing account-based insights and intent data directly to your sales reps, you eliminate the friction of traditional lead generation. It is designed specifically for B2B companies using Salesforce who want to accelerate their sales cycle and increase pipeline conversion rates through personalized, instant engagement.
REVE Chat
REVE Chat is a multi-channel engagement platform that lets you connect with your customers instantly across your website, mobile apps, and social media. You can provide immediate assistance through live chat, high-quality voice calls, and face-to-face video interactions without requiring any additional plugins. This helps you build trust and resolve complex technical issues faster by seeing exactly what your customers see through integrated co-browsing and screen sharing tools.
The platform enables you to automate your routine support tasks using an AI-driven chatbot builder that handles queries 24/7. You can manage all your conversations from WhatsApp, Facebook Messenger, and Viber in a single unified dashboard. Whether you are a small business looking to improve response times or an enterprise needing secure, scalable support infrastructure, you can customize the interface to match your brand and workflow perfectly.
Overview
Qualified Features
- Qualified Signals Identify high-intent accounts visiting your site by analyzing first-party engagement data and research patterns in real-time.
- Live Stream Watch how your most important prospects navigate your website so you can understand their interests before you reach out.
- Qualified Chatbots Deploy intelligent bots to qualify visitors 24/7 and book meetings for your sales reps even while they are offline.
- Direct Connect Start instant voice or video calls directly through the browser to build personal relationships and answer complex questions faster.
- Salesforce Integration View complete CRM data for every visitor and automatically sync all conversation history and lead data back to Salesforce.
- Experience Builder Create custom website experiences and personalized greetings for specific target accounts using a simple drag-and-drop interface.
REVE Chat Features
- Live Chat. Engage with your website visitors in real-time to answer questions and guide them through the purchasing process instantly.
- Video & Voice Chat. Start high-definition face-to-face video or voice calls directly from the chat window to provide a personalized service experience.
- AI Chatbot Builder. Create and deploy intelligent bots that handle common FAQs and qualify leads around the clock without any coding required.
- Co-browsing. Take control of your customer's browser screen securely to guide them through complex forms or troubleshoot technical issues together.
- Omnichannel Messaging. Manage all your customer messages from WhatsApp, Facebook, and Telegram within one centralized dashboard to ensure no query is missed.
- Screen Sharing. Share your screen with customers to provide interactive product demonstrations or visual walkthroughs that help close deals faster.
Pricing Comparison
Qualified Pricing
REVE Chat Pricing
- 14-day free trial
- Unlimited department creation
- Basic reporting and analytics
- Auto-triggers and canned responses
- Mobile SDK for iOS and Android
- Facebook Messenger integration
- Everything in Standard, plus:
- Voice and video calling
- Screen sharing and co-browsing
- WhatsApp Business integration
- Viber and Telegram messaging
- Advanced reporting and monitoring
Pros & Cons
Qualified
Pros
- Deep native integration with Salesforce ecosystem
- Real-time visibility into visitor behavior
- Highly responsive customer success team
- Effective at identifying target account activity
- Intuitive interface for sales representatives
Cons
- Requires significant initial configuration time
- Premium pricing is higher than competitors
- Mobile app functionality is somewhat limited
REVE Chat
Pros
- Seamless integration of video and voice within chat
- Powerful co-browsing feature for technical support teams
- Easy setup process for website and mobile apps
- Centralized dashboard for managing multiple social channels
- Responsive customer support team for technical assistance
Cons
- Mobile app notifications can occasionally be delayed
- Chatbot builder has a slight learning curve
- Interface customization options are somewhat limited
- No forever-free plan available for small startups