Glance
Glance provides guided navigation and visual engagement solutions including cobrowse, screen sharing, and mobile app viewing to help enterprises deliver high-touch human support within digital customer journeys.
Rise Vision
Rise Vision is a cloud-based digital signage software providing easy-to-use tools for schools and businesses to create, manage, and broadcast visual content across multiple screens and locations instantly.
Quick Comparison
| Feature | Glance | Rise Vision |
|---|---|---|
| Website | glance.cx | risevision.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $11/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1996 | 1992 |
| Headquarters | Wakefield, USA | Toronto, Canada |
Overview
Glance
Glance helps you bridge the gap between digital self-service and human connection by letting your agents see exactly what your customers see. You can join your customers inside your website or mobile app instantly to provide guided navigation, resolve complex issues, and complete transactions without the friction of traditional screen sharing. It is designed specifically for enterprise-level security and privacy, ensuring sensitive data remains masked during every session.
You can use the platform to reduce average handle times and increase first-call resolution across sales, support, and services teams. It integrates directly into your existing CRM or contact center stack, allowing your team to launch visual sessions with a single click. Whether you are helping a client fill out a complex form or closing a high-value sale, you provide a personal touch that builds long-term loyalty.
Rise Vision
Rise Vision is a digital signage platform designed to help you communicate effectively with your audience through any screen. Whether you are managing a single display in a school hallway or a network of screens across a corporate campus, you can create and schedule professional content in minutes. The platform eliminates the need for complex design skills by providing a massive library of pre-built templates that you can customize with your own branding, images, and live data feeds.
You can use the software to share emergency alerts, celebrate student achievements, or display real-time weather and news updates. It works with a wide variety of hardware, including Media Players, Smart TVs, and web browsers, giving you the flexibility to use equipment you already own. By centralizing your communication, you ensure that your most important messages reach the right people at the right time without the hassle of manual updates.
Overview
Glance Features
- Guided Cobrowsing Join your customers on any webpage to navigate together and highlight specific elements without needing any downloads.
- Mobile App Sharing See exactly what is happening inside your native iOS or Android apps to provide instant mobile support.
- Data Masking Protect customer privacy by automatically hiding sensitive fields like credit card numbers or passwords from your agents.
- Agent Video Humanize the digital experience by showing your face through a small video window while you guide customers.
- One-Click Connect Launch a session instantly from your CRM or chat window without forcing customers to enter complex codes.
- Universal Join Allow your customers to join a session from any browser or device with zero software installation required.
Rise Vision Features
- Template Library. Access over 500 professionally designed templates so you can create stunning visuals for any occasion without starting from scratch.
- Emergency Alerts. Keep your community safe by instantly broadcasting critical weather warnings or lockdown notices across all your screens with one click.
- Automated Scheduling. Plan your content weeks in advance and set specific start and end dates so your displays always stay relevant.
- Remote Management. Update and monitor your entire network of screens from any web browser without needing to be physically on-site.
- Hardware Flexibility. Run your signage on almost any device, including Fire TV, Raspberry Pi, Windows, and ChromeOS media players.
- Brand Customization. Maintain a consistent look by easily adding your organization's logos, colors, and custom fonts to any template.
Pricing Comparison
Glance Pricing
Rise Vision Pricing
- 1 Display included
- Unlimited users
- Access to 500+ templates
- Standard support
- 5GB storage
- Emergency alerts integration
- Everything in Basic, plus:
- Unlimited storage
- Priority support
- Advanced scheduling options
- Sub-organization management
- Data integration features
Pros & Cons
Glance
Pros
- Seamless integration with major CRM platforms like Salesforce
- No-download requirement makes it easy for customers to join
- Robust security features satisfy strict compliance requirements
- Significantly reduces customer frustration during complex tasks
Cons
- Initial technical setup requires coordination with IT teams
- Lack of transparent public pricing makes budgeting difficult
- Mobile SDK implementation requires developer resources
Rise Vision
Pros
- Extensive library of high-quality pre-made templates
- Very easy for non-technical staff to learn
- Reliable emergency alert system for campus safety
- Works on affordable hardware like Fire TV sticks
Cons
- No forever-free plan available for small users
- Advanced customization may require some HTML knowledge
- Occasional lag when loading very large video files