ControlUp
ControlUp is a digital employee experience management platform that helps you monitor, troubleshoot, and remediate issues across your virtual desktops, physical endpoints, and cloud-based applications to ensure peak productivity.
Sakon
Sakon is a comprehensive platform for managing enterprise communications, mobile devices, and cloud services to help you control costs and orchestrate complex global connectivity and technology lifecycles.
Quick Comparison
| Feature | ControlUp | Sakon |
|---|---|---|
| Website | controlup.com | sakon.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 21 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2003 |
| Headquarters | San Jose, USA | Concord, USA |
Overview
ControlUp
ControlUp gives you a unified view of your entire IT infrastructure, from virtual desktops and physical laptops to the web applications your team uses daily. You can spot performance bottlenecks in real-time, whether a user is struggling with a slow Wi-Fi connection at home or a server process is hogging resources in the data center. It helps you move from reactive firefighting to proactive management by identifying trends before they become widespread outages.
You can resolve common IT headaches instantly using a library of automated remediation scripts that fix issues without manual intervention. The platform is designed for IT operations teams and help desk staff who need to maintain high availability in hybrid work environments. By providing deep visibility into the actual end-user experience, you can ensure your digital workspace stays fast and reliable for every employee.
Sakon
Sakon provides a centralized platform to help you manage the entire lifecycle of your enterprise communications and connectivity. You can gain full visibility into your global telecom spend, mobile assets, and cloud services from a single pane of glass. The software automates complex workflows like procurement, inventory tracking, and invoice processing, allowing your IT and finance teams to eliminate manual errors and reduce unnecessary overhead.
You can use the platform to optimize your mobile fleet through automated provisioning and support, while also auditing telecom invoices to recover overcharges. It is designed specifically for large enterprises with complex, global footprints that need to scale their digital transformation efforts without losing control of their budget. By consolidating fragmented data into actionable insights, you can make smarter decisions about your technology investments.
Overview
ControlUp Features
- Real-Time Monitoring Track the health of your entire environment with three-second update intervals so you can catch performance spikes instantly.
- Automated Remediation Fix common issues automatically with trigger-based scripts that resolve problems before your users even notice a slowdown.
- Remote DX Monitor the local Wi-Fi strength and ISP performance of your remote employees to troubleshoot home office connectivity issues.
- Edge DX Manage your physical Windows, macOS, and Linux endpoints regardless of their location with a lightweight cloud-based agent.
- Scoutbees Run synthetic transactions to proactively test the availability of your SaaS apps and virtual desktops from multiple locations.
- User Experience Score View a simplified metric that quantifies the digital experience for every user so you can prioritize high-impact fixes.
- Guided Troubleshooting Follow contextual suggestions to find the root cause of logon delays or application crashes without digging through logs.
- Historical Reporting Analyze long-term trends and resource consumption to right-size your infrastructure and plan for future capacity needs.
Sakon Features
- Telecom Expense Management. Automate your invoice processing and auditing to identify billing errors and recover costs across your global providers.
- Mobile Lifecycle Management. Manage your mobile devices from procurement to retirement with automated workflows for staging, kitting, and deployment.
- Cloud Governance. Track your cloud consumption and spend across multiple providers to ensure you only pay for the resources you use.
- Self-Service Portal. Empower your employees to order devices and manage their own connectivity needs through a branded, intuitive interface.
- Inventory Management. Maintain a real-time record of every circuit, device, and software license in your organization to prevent waste.
- Sourcing and Procurement. Streamline how you buy technology by managing vendor contracts and competitive bidding processes within a single platform.
Pricing Comparison
ControlUp Pricing
Sakon Pricing
Pros & Cons
ControlUp
Pros
- Real-time data updates every three seconds
- Excellent visibility into remote worker home networks
- Powerful script-based actions for rapid troubleshooting
- Easy to install and see immediate value
- Consolidated view of virtual and physical endpoints
Cons
- Initial configuration of triggers requires some expertise
- Web console can occasionally feel slower than desktop
- Pricing can be high for smaller organizations
Sakon
Pros
- Excellent visibility into complex global telecom billing
- Highly customizable workflows for mobile device deployment
- Strong automation for repetitive invoice auditing tasks
- Centralized data helps consolidate fragmented vendor relationships
Cons
- Initial implementation requires significant time and data
- Reporting interface has a slight learning curve
- Custom pricing is geared toward larger enterprise budgets