RemotePC
RemotePC provides secure remote access solutions that allow you to manage your computers and files from any device with an internet connection at any time.
ScreenMeet
ScreenMeet provides cloud-native cobrowse, screen sharing, and remote support tools integrated directly into your existing CRM and ITSM platforms to streamline customer service and technical support workflows.
Quick Comparison
| Feature | RemotePC | ScreenMeet |
|---|---|---|
| Website | remotepc.com | screenmeet.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $3.29/month | Custom Pricing |
| FREE Trial | ✓ 7 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2007 | 2015 |
| Headquarters | Calabasas, USA | San Francisco, USA |
Overview
RemotePC
RemotePC gives you the freedom to access your office or home computer from any location. You can manage files, run applications, and troubleshoot technical issues as if you were sitting right in front of the machine. It works across Windows, Mac, Linux, and mobile devices, ensuring you stay productive whether you are traveling or working from home.
The platform focuses on high-performance access with features like 4K resolution support and drag-and-drop file transfers. It is designed to scale from individual power users to large enterprises requiring centralized management for hundreds of endpoints. You can easily invite associates to collaborate on your computer or provide remote support to clients without complex hardware setups.
ScreenMeet
ScreenMeet is a cloud-native remote support platform designed to help you resolve customer issues faster by seeing exactly what they see. Instead of asking customers to describe their problems, you can launch cobrowsing or screen sharing sessions directly from your CRM or ITSM tool. This eliminates the friction of external downloads and helps you provide a more personal support experience.
You can take control of remote desktops, view mobile app screens, or browse alongside customers in real-time while maintaining strict security and compliance standards. The platform is built specifically for high-volume support environments like help desks and contact centers where speed and security are critical. It integrates deeply with platforms you already use, such as Salesforce, ServiceNow, and Microsoft Dynamics 365.
Overview
RemotePC Features
- Always-on Access Configure your computers for remote access at any time so you can log in even when nobody is there.
- File Transfer Move files and folders between your local and remote computers with simple drag-and-drop actions during your session.
- Remote Printing Print documents and images located on your remote computer using a printer connected to your local machine.
- Multi-to-Multi Monitor View multiple screens of a remote computer on your local monitors simultaneously or in a single window.
- Video Conferencing Collaborate with your team using built-in video and audio tools to discuss projects while sharing your screen.
- Whiteboard Draw on the remote screen during a session to highlight specific areas or provide clear instructions to others.
ScreenMeet Features
- Secure Cobrowsing. Interact with your customer's web browser in real-time to guide them through complex forms and website navigation safely.
- Remote Desktop Support. Take full control of a user's desktop to troubleshoot technical issues and perform administrative tasks from your own browser.
- Mobile App Sharing. View and support your mobile applications on iOS and Android devices to resolve app-specific issues quickly.
- CRM Integration. Launch support sessions directly from Salesforce or ServiceNow records so you never have to switch between different applications.
- Browser-Based Access. Start sessions instantly without requiring your customers to download or install any software, reducing friction and technical hurdles.
- Session Recording. Record support interactions for quality assurance, training purposes, and maintaining a clear audit trail of all remote activities.
Pricing Comparison
RemotePC Pricing
- Access for 1 user
- Access to 2 computers
- Anywhere access via web
- File transfer and remote printing
- Secure with AES-256 encryption
- Everything in Consumer, plus:
- Access to 10 computers
- Unlimited user licenses
- Deployment via MSI
- User management tools
ScreenMeet Pricing
Pros & Cons
RemotePC
Pros
- Affordable pricing compared to major competitors
- Easy setup process for remote endpoints
- High-quality video performance with 4K support
- Works well on low-bandwidth connections
- Comprehensive web-based access without software installation
Cons
- Occasional lag during high-resolution file transfers
- Customer support response times can vary
- Interface feels slightly dated compared to rivals
ScreenMeet
Pros
- Seamless integration with Salesforce and ServiceNow workflows
- No-download requirement significantly improves customer participation rates
- High-quality video performance even on lower bandwidths
- Granular security controls for masking sensitive data
Cons
- Initial configuration requires technical expertise for deep integrations
- Pricing is higher than basic standalone screen sharing tools
- Mobile support features can be limited by OS permissions