RoomRaccoon
RoomRaccoon is an all-in-one hotel management system designed to help independent hoteliers automate operations, increase direct bookings, and manage distribution through an integrated PMS, booking engine, and channel manager.
Stayntouch
Stayntouch provides a cloud-native hotel property management system that simplifies operations through mobile check-in, guest self-service kiosks, and streamlined front-desk workflows to enhance the overall guest experience.
Quick Comparison
| Feature | RoomRaccoon | Stayntouch |
|---|---|---|
| Website | roomraccoon.com | stayntouch.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $??/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 2013 |
| Headquarters | Breda, Netherlands | Bethesda, USA |
Overview
RoomRaccoon
RoomRaccoon provides a unified platform to run your entire hotel operation without switching between different tools. You can manage your front desk, guest communications, and housekeeping schedules from a single dashboard. The system combines a property management system (PMS) with a built-in booking engine and channel manager to ensure your availability stays synced across all booking sites in real-time.
You can automate repetitive administrative tasks like sending confirmation emails, processing payments, and generating invoices. The platform also includes revenue management tools that help you adjust your pricing automatically based on market demand. It is specifically designed for independent hotels, B&Bs, and boutique stays with up to 100 rooms, helping you save time on manual data entry while driving more direct revenue through your own website.
Stayntouch
Stayntouch is a cloud-native property management system (PMS) designed to liberate your hotel staff from the front desk. You can manage your entire property from a tablet or mobile device, allowing your team to engage with guests anywhere on the premises. The platform focuses on removing technical barriers, offering a user-friendly interface that reduces training time for new staff members while automating routine administrative tasks.
You can empower your guests with choice through mobile check-in and digital room keys, or provide self-service options via sleek lobby kiosks. Whether you run a boutique hotel, a luxury resort, or a multi-property group, the software helps you increase ancillary revenue through automated upsell prompts and real-time room status updates. It solves the problem of rigid, legacy systems by providing a flexible, API-first architecture that evolves with your business needs.
Overview
RoomRaccoon Features
- Cloud PMS Manage your daily front desk operations, check-ins, and guest profiles from any device with a secure cloud-based dashboard.
- Channel Manager Sync your room availability and rates across 100+ booking channels like Booking.com and Expedia instantly to prevent overbookings.
- Booking Engine Accept commission-free bookings directly on your website with a mobile-optimized checkout process that matches your hotel branding.
- Yield Management Maximize your revenue by setting automated rules that increase or decrease your room rates based on occupancy levels.
- Automated Upselling Boost your average guest spend by automatically offering room upgrades, breakfast, or early check-ins during the booking process.
- Online Check-in Reduce front desk wait times by allowing your guests to check in via their mobile devices before they arrive.
Stayntouch Features
- Mobile Guest Welcome. Let your guests skip the line by checking in and out directly from their own smartphones.
- Smart Kiosk Solutions. Deploy self-service kiosks in your lobby to handle registration, key encoding, and walk-in bookings efficiently.
- Mobile Housekeeping. Update room statuses in real-time from mobile devices so your front desk knows exactly when rooms are ready.
- Automated Upselling. Boost your bottom line with automated offers for room upgrades and late check-outs sent to guest devices.
- Group Management. Handle complex group bookings and room blocks with simplified tools designed for high-volume event coordination.
- Advanced Reporting. Access real-time data on occupancy, revenue, and staff performance from any device with an internet connection.
Pricing Comparison
RoomRaccoon Pricing
- Cloud Property Management System
- Integrated Booking Engine
- Connection to 5 OTA channels
- Automated guest communications
- Online payments integration
- Standard reporting tools
- Everything in Entry, plus:
- Unlimited OTA channel connections
- Advanced yield management rules
- Enhanced guest upselling tools
- Housekeeping management module
- Document management and storage
Stayntouch Pricing
Pros & Cons
RoomRaccoon
Pros
- All-in-one system eliminates the need for third-party integrations
- Very intuitive interface that is easy for new staff to learn
- Excellent automated upselling features that drive additional revenue
- Responsive customer support team available in multiple languages
Cons
- Customizing document templates can be technically challenging
- Mobile app functionality is more limited than the desktop version
- Initial setup and data migration requires significant time investment
Stayntouch
Pros
- Intuitive interface significantly reduces staff training time
- Mobile functionality allows for flexible guest interactions
- Automated check-in reduces lobby congestion during peaks
- Frequent software updates add useful new features
- Strong integration capabilities with modern hotel tech
Cons
- Initial setup and configuration can be time-consuming
- Custom reporting tools have a slight learning curve
- Customer support response times vary during weekends