Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
Ivanti Neurons
Ivanti Neurons is a hyper-automation platform that helps you proactively discover, manage, secure, and service all your organization's devices and endpoints through a single, unified cloud-based interface.
Quick Comparison
| Feature | Atera | Ivanti Neurons |
|---|---|---|
| Website | atera.com | ivanti.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $149/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 1985 |
| Headquarters | Tel Aviv, Israel | Salt Lake City, USA |
Overview
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
Ivanti Neurons
Ivanti Neurons is a comprehensive platform designed to help you gain complete control over your organization's digital estate. You can automatically discover every device on your network, from laptops and servers to mobile devices and IoT sensors, ensuring no asset remains unmanaged or unsecured. The platform uses automation to heal devices before users even notice a problem, reducing the burden on your IT help desk and improving overall productivity.
You can manage the entire lifecycle of your hardware and software assets while maintaining a strong security posture through automated patching and vulnerability prioritization. Whether you are supporting a remote workforce or managing complex office infrastructure, the platform provides real-time insights and self-healing capabilities. It scales to meet the needs of large enterprises requiring deep visibility and automated remediation across thousands of global endpoints.
Overview
Atera Features
- Remote Monitoring Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
Ivanti Neurons Features
- Asset Discovery. Find every device on your network in minutes to eliminate blind spots and ensure complete asset visibility.
- Edge Intelligence. Query all your endpoints in real-time using natural language to get instant answers about device health and security.
- Healing Automation. Deploy self-healing bots that automatically detect and resolve common configuration issues and performance bottlenecks without human intervention.
- Patch Management. Identify and deploy critical security patches across your entire environment to protect your systems from known vulnerabilities.
- Spend Intelligence. Track your software usage and license renewals in one place so you can reduce costs and avoid audits.
- Vulnerability Prioritization. Focus your efforts on the risks that matter most by using data-driven insights to rank security threats.
Pricing Comparison
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
Ivanti Neurons Pricing
Pros & Cons
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications
Ivanti Neurons
Pros
- Excellent visibility across diverse and remote device fleets
- Powerful automation capabilities reduce manual help desk tasks
- Comprehensive patching support for third-party applications
- Real-time data retrieval from endpoints is highly efficient
Cons
- Initial configuration and setup can be complex
- Requires significant training to master all advanced features
- Documentation can sometimes lag behind new feature releases