10+ Best Hosted Phone System to Empower Your Team & Slash IT Costs

RingCentral RingEX is a cloud-based phone system offering unlimited VoIP calling in the US and Canada, team messaging, and feature-rich video meetings. It provides essential call routing tools like IVR menus and call queues to manage incoming calls efficiently. You can access the phone system through web, desktop, or mobile apps, ensuring your team stays connected from anywhere.

This platform excels in clear audio quality and strong call routing capabilities, making it a great choice for businesses that need a reliable and scalable communication solution. It also offers a comprehensive suite of add-on services for enhanced functionality, such as conversation intelligence and webinar hosting.

Dialpad is an AI-powered cloud business phone system that provides VoIP calling, SMS/MMS, and PBX capabilities all in one intuitive app. This platform supports remote flexibility, allowing your teams to connect from anywhere using their mobile phone, VoIP phone, laptop, or desktop PC.

Dialpad stands out with its voice intelligence technology, offering real-time transcriptions, AI-powered call summaries, and sentiment analysis for calls. It integrates seamlessly with popular CRM systems like Salesforce and HubSpot, making it ideal for streamlining communication and improving team efficiency.

8x8 X Series provides a comprehensive hosted phone system solution that integrates voice, video, chat, and contact center functionalities into a single platform. It allows your business to manage all communication channels efficiently, whether your team is in the office or working remotely. This unified approach simplifies operations and enhances collaboration across various departments.

The system offers robust call management features, including advanced routing, IVR, and call recording, ensuring you never miss an important interaction. Its global presence and reliable service make it a strong contender for businesses with international communication needs, providing consistent call quality and uptime.

Nextiva offers a cloud-based hosted phone system designed to keep your teams connected with voice, team chat, and video capabilities. It provides an intuitive platform that simplifies business communications for small to mid-sized businesses. Nextiva aims to offer a seamless experience for managing customer interactions and internal collaboration.

This system includes features like virtual receptionists, call forwarding, and robust mobile and desktop apps, ensuring your employees can communicate effectively from any location. Nextiva focuses on providing a reliable and easy-to-use solution for businesses that prioritize straightforward communication tools and excellent customer service.

Vonage Communications offers a flexible hosted phone system that adapts to your business needs, providing reliable voice, messaging, and video conferencing. It’s ideal if you require a scalable solution that can grow with your company, offering extensive customization options and integration capabilities. Vonage ensures your team stays connected and productive, whether in the office or remote.

This platform delivers a wide array of call management features, including virtual receptionists, call routing, and voicemail to email, designed to professionalize your customer interactions. Its robust API allows for deep integrations with your existing business applications, enhancing workflow automation and data synchronization for a truly connected communication environment.

Aircall is a cloud-based phone system built specifically for sales and support teams, providing call routing, analytics, and CRM integrations. It offers unlimited inbound and outbound calling within covered regions, ensuring your team can maintain constant customer contact without worrying about call limits. Aircall focuses on delivering a user-friendly experience that streamlines call management and improves team productivity.

This platform is a suitable choice if your business relies heavily on phone interactions, offering features like call whispering and monitoring for quality control and training. With its focus on sales and support, Aircall provides valuable insights through its analytics to help optimize team performance and customer satisfaction.

Ooma Office is a hosted VoIP phone service designed for small to mid-sized businesses, offering an affordable and easy-to-use communication solution. It provides essential features like unlimited calling in the US, Canada, Mexico, and Puerto Rico, mobile and desktop apps, and a virtual receptionist. Ooma emphasizes straightforward setup and transparent pricing, making it a strong choice for businesses without extensive IT support.

This platform allows your team to stay connected from anywhere, supporting both on-site and remote workforces with voice, messaging, and video channels. Ooma’s core features ensure your business projects a professional image while keeping communication costs predictable and manageable.

GoTo Connect offers a unified hosted phone system that combines phone, meeting, and messaging services into one application. It provides a comprehensive solution for businesses seeking to streamline their communication and collaboration tools. This platform is designed to be user-friendly, allowing your team to easily manage all their interactions from a single interface.

It features advanced call routing, custom greetings, and extensive integration options with popular business applications, enhancing your team's productivity. GoTo Connect is particularly beneficial for businesses that require robust conferencing capabilities and a reliable, all-in-one communication platform to support both internal and external interactions.

Grasshopper is a virtual phone system tailored for small businesses and solopreneurs, offering business phone numbers, extensions, and essential call management features. It allows you to present a professional image by separating business and personal calls without needing additional hardware. Grasshopper is particularly noted for its simplicity and affordability, making it an excellent choice if you're looking for a straightforward, cost-effective solution.

This platform includes features like call forwarding, voicemail transcription, custom greetings, and business texting, ensuring your calls are handled efficiently. Grasshopper’s plans often include unlimited users, allowing your business to scale without incurring per-user fees, which helps keep your operational costs predictable.

Zoom Phone is a cloud business phone system that offers VoIP calling, SMS/MMS, and PBX capabilities, seamlessly integrating with the familiar Zoom ecosystem. It allows your teams to make and receive calls, send texts, and manage voicemails from a single application across desktop and mobile devices. This platform is a strong fit for businesses already using Zoom for meetings and collaboration, providing a unified communication experience.

Zoom Phone offers flexible pricing plans with options for unlimited domestic calling and various add-ons for international communication and advanced features. Its low entry-level cost and scalability make it attractive for small and midsize businesses that need a reliable and feature-rich hosted phone system.