POLYAS vs Refiner Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Apr 2026 8 min read

POLYAS

0.0 (0 reviews)

POLYAS is a secure online voting software that enables organizations to conduct legally valid elections, AGMs, and surveys through a certified digital platform to increase voter participation and reduce administrative costs.

Starting at --
Free Trial 0 days
VS

Refiner

0.0 (0 reviews)

Refiner is a customer survey software for SaaS companies that helps you capture actionable product feedback and calculate NPS, CSAT, and CES scores with highly targeted in-app widgets.

Starting at $99/mo
Free Trial 14 days

Quick Comparison

Feature POLYAS Refiner
Website polyas.com refiner.io
Pricing Model Custom Subscription
Starting Price Custom Pricing $99/month
FREE Trial ✓ 0 days free trial ✓ 14 days free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment saas mobile saas mobile
Integrations Microsoft Teams Zoom Polycom Segment Slack HubSpot Salesforce Zapier Intercom Mixpanel Amplitude Google Analytics Webhooks
Target Users small-business mid-market enterprise small-business mid-market enterprise
Target Industries education government legal
Customer Count 0 0
Founded Year 1996 2019
Headquarters Berlin, Germany Paris, France

Overview

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POLYAS

POLYAS provides a secure digital environment for you to conduct legally binding elections and assemblies. Whether you are managing a small association vote or a large-scale corporate election, you can move away from paper-based processes to a streamlined online system. The platform ensures voter anonymity and election integrity through high-level encryption and international security certifications, making it suitable for highly regulated environments.

You can manage the entire election lifecycle from a central cockpit, including voter list management, ballot design, and automated results calculation. The software helps you reach voters globally via email or post, significantly increasing turnout while cutting down on the logistical headaches of physical polling stations. It is designed to meet strict democratic principles and legal requirements for various organizational types.

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Refiner

Refiner is a specialized survey and customer feedback platform designed specifically for SaaS teams who need to understand their users better. Instead of sending generic email surveys that get ignored, you can trigger perfectly timed in-app widgets based on specific user behavior. This allows you to capture feedback while your product is top-of-mind, leading to significantly higher response rates and more accurate data.

You can use the platform to automate your entire customer research process, from tracking Net Promoter Scores (NPS) to conducting product-market fit surveys. It helps you identify at-risk customers before they churn and uncover which features your power users value most. By syncing this feedback directly with your CRM or product analytics tools, you turn raw survey responses into actionable data for your product and success teams.

Overview

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POLYAS Features

  • Online Election Cockpit Configure your entire election independently by uploading voter lists and designing digital ballots in a few simple steps.
  • Live Voting for AGMs Conduct real-time voting during virtual or hybrid meetings and see your results immediately after the poll closes.
  • Automated Voter Invitations Send personalized voting credentials to your participants via secure email or traditional mail with just one click.
  • Nomination Platform Manage the candidate proposal process digitally so you can verify eligibility and finalize ballots without manual paperwork.
  • Voter Self-Service Allow your voters to update their contact information or request absentee ballots through a dedicated, secure portal.
  • Instant Result Generation Download certified election results and detailed statistics as soon as the voting period ends to share with your board.
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Refiner Features

  • In-App Survey Widgets. Launch beautiful, non-intrusive surveys directly in your web or mobile app to catch users while they are active.
  • Precise User Targeting. Trigger surveys based on specific user traits or behaviors so you only ask the right questions to the right people.
  • Automated NPS Tracking. Set up recurring Net Promoter Score campaigns that run on autopilot to monitor your customer loyalty over time.
  • Product-Market Fit Surveys. Measure how disappointed your users would be without your product using built-in templates designed for growth.
  • Real-Time Alerts. Get instant notifications in Slack or email when a customer leaves a negative response so you can intervene immediately.
  • Visual Analytics Dashboard. Analyze your survey performance and customer sentiment trends with clear, easy-to-read charts and segmentation tools.

Pricing Comparison

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POLYAS Pricing

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Refiner Pricing

Essentials
$99
  • Up to 5,000 monthly active users
  • Unlimited surveys and responses
  • All survey types (NPS, CSAT, CES)
  • In-app, email, and link surveys
  • Basic integrations and webhooks
  • Standard reporting and analytics

Pros & Cons

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POLYAS

Pros

  • High security standards with BSI certification
  • Significant reduction in election administration costs
  • User-friendly interface for both voters and organizers
  • Flexible configuration for complex voting rules
  • Excellent support for legally binding digital elections

Cons

  • Pricing can be high for very small groups
  • Limited customization options on the basic tier
  • Steep learning curve for complex electoral law settings
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Refiner

Pros

  • High response rates compared to traditional email surveys
  • Excellent targeting options based on real-time user behavior
  • Clean and modern survey design that matches your brand
  • Seamless integration with popular tools like Segment and Slack

Cons

  • Starting price point may be high for early-stage startups
  • Requires technical installation of a code snippet or SDK
  • Advanced customization features require higher-tier paid plans
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