PatientNow
PatientNow provides an all-in-one practice management solution designed to help aesthetic and elective medical practices automate workflows, increase revenue, and improve the entire patient journey from acquisition to retention.
SimplePractice
SimplePractice is an all-in-one practice management software designed for health and wellness professionals to manage scheduling, billing, documentation, and telehealth through a secure, HIPAA-compliant cloud platform.
Quick Comparison
| Feature | PatientNow | SimplePractice |
|---|---|---|
| Website | patientnow.com | simplepractice.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $29/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2004 | 2012 |
| Headquarters | Greenwood Village, USA | Santa Monica, USA |
Overview
PatientNow
PatientNow is a comprehensive platform built specifically for aesthetic practices, plastic surgery centers, and medical spas. You can manage your entire office from a single interface, combining electronic medical records (EMR), practice management, and specialized marketing tools. By centralizing your data, you eliminate the need for multiple disconnected systems and reduce manual administrative tasks that slow down your team.
You can automate patient follow-ups, streamline check-ins with digital intake forms, and manage complex scheduling across multiple providers. The software focuses on growing your bottom line through integrated lead management and loyalty programs that keep patients coming back. Whether you run a single boutique clinic or a multi-location enterprise, you can scale your operations while maintaining a high standard of personalized patient care.
SimplePractice
SimplePractice is a dedicated practice management solution built to help you run your health and wellness business more efficiently. Whether you are a solo practitioner or managing a group practice, you can handle every aspect of your workflow—from initial client intake and scheduling to paperless documentation and automated billing—all within a single, secure environment.
You can eliminate manual administrative tasks by using the integrated client portal, which allows your patients to book appointments and complete digital intake forms online. The platform also includes built-in telehealth capabilities, enabling you to conduct secure video sessions without needing third-party apps. It simplifies your financial management with integrated credit card processing and automated insurance claim filing, helping you get paid faster while maintaining full HIPAA compliance.
Overview
PatientNow Features
- Digital Intake Forms Send paperless intake and consent forms to patients before they arrive to speed up your check-in process.
- Automated Lead Tracking Capture and track every inquiry automatically so your staff can follow up instantly and convert more prospects into patients.
- Photo Management Capture, store, and compare before-and-after clinical photos directly within the patient record for easy visual tracking.
- Integrated Payments Process credit cards and offer patient financing options directly through your management console to simplify the checkout experience.
- Retention Marketing Launch automated email and SMS campaigns based on patient history to encourage repeat bookings and long-term loyalty.
- Smart Scheduling Manage provider calendars and equipment availability in real-time to maximize your room utilization and prevent double-bookings.
SimplePractice Features
- Paperless Intake. Send digital intake forms and legal documents to your clients so they can sign them electronically before their first visit.
- HIPAA-Compliant Telehealth. Conduct secure high-definition video appointments directly through the platform on your computer or mobile device with no extra software.
- Online Appointment Booking. Give your clients the freedom to request appointments online through a professional portal that syncs instantly with your calendar.
- Automated Billing. Generate invoices, process credit card payments, and send automated billing reminders to your clients to ensure you get paid on time.
- Insurance Claim Filing. Submit primary insurance claims electronically in just a few clicks and track their status directly within your dashboard.
- Mobile Clinician App. Manage your schedule, view client records, and finish your progress notes from anywhere using the dedicated mobile app.
Pricing Comparison
PatientNow Pricing
SimplePractice Pricing
- Unlimited clients
- Paperless intake forms
- Client Portal
- Mobile app access
- HIPAA-compliant storage
- Integrated credit card processing
- Everything in Starter, plus:
- Telehealth included
- Professional website builder
- Appointment reminders
- Analytics and reporting
- Customizable note templates
Pros & Cons
PatientNow
Pros
- Comprehensive all-in-one system replaces multiple software subscriptions
- Excellent automated follow-up tools for lead conversion
- Specialized features built specifically for aesthetic workflows
- Strong before-and-after photo documentation capabilities
Cons
- Significant learning curve due to deep feature set
- Initial setup and data migration can be time-consuming
- Customer support response times can vary during peak hours
SimplePractice
Pros
- Intuitive interface makes it easy to learn quickly
- Excellent mobile app for managing tasks on the go
- Streamlined insurance filing saves hours of manual work
- Professional client portal improves the patient experience
- Reliable HIPAA-compliant video quality for telehealth sessions
Cons
- Customer support is primarily chat and email based
- Pricing has increased significantly for long-term users
- Limited customization options for specific medical specialties