GetFeedback
GetFeedback is an agile survey and customer experience management software that helps you collect real-time feedback across digital channels to improve customer satisfaction and drive business growth.
Tally
Tally is a flexible online form builder that works like a text document, allowing you to create professional forms, surveys, and payment pages without needing any coding skills.
Quick Comparison
| Feature | GetFeedback | Tally |
|---|---|---|
| Website | getfeedback.com | tally.so |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2020 |
| Headquarters | San Francisco, USA | Ghent, Belgium |
Overview
GetFeedback
GetFeedback is an agile customer experience (CX) platform that helps you capture and act on customer feedback across every digital touchpoint. Instead of waiting for quarterly reports, you can set up beautiful, mobile-responsive surveys that appear exactly when your customers are interacting with your website, app, or email campaigns. This real-time data allows you to identify friction points and resolve issues before they lead to customer churn.
You can easily integrate your feedback data directly into Salesforce, ensuring your sales and support teams have a complete view of the customer journey. The platform is designed for mid-market and enterprise teams who need to scale their CX programs quickly without requiring heavy technical resources. Whether you are measuring Net Promoter Score (NPS), Customer Satisfaction (CSAT), or Customer Effort Score (CES), you can manage the entire process from a single, intuitive interface.
Tally
Tally is a form builder that feels like a document. Instead of dragging and dropping complex blocks, you simply type on the page to create your form. This intuitive interface allows you to build everything from simple contact forms to complex lead generation flows and payment pages in minutes. You can insert images, videos, and custom branding to make your forms look exactly how you want without touching a line of code.
The platform is designed for creators, startups, and small businesses who need a powerful tool that doesn't break the bank. You can manage unlimited forms and collect unlimited responses for free, making it one of the most accessible tools on the market. Whether you are conducting market research or selling digital products, you can automate your data collection and sync it with your favorite productivity tools instantly.
Overview
GetFeedback Features
- Omnichannel Surveys Reach your customers wherever they are by deploying surveys through email, SMS, websites, and mobile applications.
- Salesforce Integration Map your survey responses directly to Salesforce records so your team can take immediate action on feedback.
- Real-time Analytics Monitor your key CX metrics like NPS and CSAT with live dashboards that update as responses roll in.
- Targeted Website Overlays Trigger specific surveys based on user behavior, such as exit intent or time spent on a specific page.
- Text Analytics Use automated sentiment analysis to quickly categorize open-ended comments and identify common themes in customer feedback.
- Mobile-First Design Create surveys that look great and function perfectly on any device, ensuring higher completion rates from mobile users.
Tally Features
- Document-Style Editing. Create forms by typing directly on the page, making the building process as simple as writing a blog post.
- Conditional Logic. Show or hide questions based on previous answers to create a personalized experience for every respondent.
- Payment Collection. Connect your Stripe account to sell products, collect donations, or set up recurring subscriptions directly within your forms.
- Answer Piping. Use information from previous answers to customize following questions, making your forms feel more conversational and relevant.
- Custom Branding. Remove Tally branding and use your own logos, colors, and custom domains to maintain a professional look.
- File Uploads. Allow your respondents to upload images, documents, or videos directly through your form for easy data gathering.
Pricing Comparison
GetFeedback Pricing
Tally Pricing
- Unlimited forms
- Unlimited responses
- Collect payments (5% fee)
- Conditional logic
- File uploads
- Form scheduling
- Everything in Free, plus:
- No Tally branding
- Custom domains
- 0% Tally commission on payments
- Partial form submissions
- Team collaboration
Pros & Cons
GetFeedback
Pros
- Deep and reliable integration with Salesforce ecosystem
- Modern and professional survey design templates
- Very easy for non-technical users to navigate
- High response rates due to mobile optimization
Cons
- Pricing is high compared to basic survey tools
- Advanced reporting can require a learning curve
- Limited customization options for some survey themes
Tally
Pros
- Unlimited forms and responses on the free plan
- Intuitive interface that feels like using Notion
- Clean and modern design for all forms
- Fast setup with no steep learning curve
Cons
- Limited native integrations compared to larger competitors
- Advanced customization requires some CSS knowledge
- No built-in data visualization for responses