GetFeedback
GetFeedback is an agile survey and customer experience management software that helps you collect real-time feedback across digital channels to improve customer satisfaction and drive business growth.
Opinion Stage
Opinion Stage is an interactive content creation platform that helps you build engaging quizzes, surveys, and polls to increase website participation and capture high-quality leads.
Quick Comparison
| Feature | GetFeedback | Opinion Stage |
|---|---|---|
| Website | getfeedback.com | opinionstage.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2011 |
| Headquarters | San Francisco, USA | Tel Aviv, Israel |
Overview
GetFeedback
GetFeedback is an agile customer experience (CX) platform that helps you capture and act on customer feedback across every digital touchpoint. Instead of waiting for quarterly reports, you can set up beautiful, mobile-responsive surveys that appear exactly when your customers are interacting with your website, app, or email campaigns. This real-time data allows you to identify friction points and resolve issues before they lead to customer churn.
You can easily integrate your feedback data directly into Salesforce, ensuring your sales and support teams have a complete view of the customer journey. The platform is designed for mid-market and enterprise teams who need to scale their CX programs quickly without requiring heavy technical resources. Whether you are measuring Net Promoter Score (NPS), Customer Satisfaction (CSAT), or Customer Effort Score (CES), you can manage the entire process from a single, intuitive interface.
Opinion Stage
Opinion Stage helps you move away from static forms and toward interactive experiences that actually get finished. You can create everything from personality quizzes and knowledge tests to customer satisfaction surveys and live polls. The platform focuses on high engagement rates by offering visual, mobile-optimized templates that look great on any device. You can easily embed these tools into your website or share them via social media to start gathering data immediately.
Beyond just collecting answers, you can use the platform to grow your email list and segment your audience based on their responses. It integrates with your existing marketing stack to automate follow-ups and lead nurturing. Whether you are a small blogger looking for reader feedback or a marketing team aiming to boost conversion rates, you can manage the entire creation process without needing any coding skills.
Overview
GetFeedback Features
- Omnichannel Surveys Reach your customers wherever they are by deploying surveys through email, SMS, websites, and mobile applications.
- Salesforce Integration Map your survey responses directly to Salesforce records so your team can take immediate action on feedback.
- Real-time Analytics Monitor your key CX metrics like NPS and CSAT with live dashboards that update as responses roll in.
- Targeted Website Overlays Trigger specific surveys based on user behavior, such as exit intent or time spent on a specific page.
- Text Analytics Use automated sentiment analysis to quickly categorize open-ended comments and identify common themes in customer feedback.
- Mobile-First Design Create surveys that look great and function perfectly on any device, ensuring higher completion rates from mobile users.
Opinion Stage Features
- Interactive Quiz Maker. Create personality or trivia quizzes that go viral and keep your visitors on your site longer.
- Visual Polls. Gather instant feedback with image-based polls that make voting quick and easy for your audience.
- Lead Generation Forms. Capture contact details directly within your quizzes and sync them automatically to your CRM or email list.
- Smart Skip Logic. Show only relevant questions to your users based on their previous answers to improve completion rates.
- Custom Branding. Match your interactive content to your brand by customizing colors, fonts, and adding your own logo.
- Real-time Analytics. Track views, starts, and completions in real-time to understand exactly how your audience is interacting.
Pricing Comparison
GetFeedback Pricing
Opinion Stage Pricing
- Up to 25 responses per month
- Unlimited items
- Basic reporting
- Standard templates
- Community support
- Everything in Free, plus:
- Up to 1,000 responses per month
- Lead generation features
- Basic integrations
- Email support
Pros & Cons
GetFeedback
Pros
- Deep and reliable integration with Salesforce ecosystem
- Modern and professional survey design templates
- Very easy for non-technical users to navigate
- High response rates due to mobile optimization
Cons
- Pricing is high compared to basic survey tools
- Advanced reporting can require a learning curve
- Limited customization options for some survey themes
Opinion Stage
Pros
- Extremely easy to set up without technical skills
- Highly visual templates lead to better engagement
- Seamless WordPress integration via a dedicated plugin
- Mobile-responsive design works perfectly on smartphones
Cons
- Free plan has very low response limits
- Branding removal requires higher-tier paid plans
- Advanced logic features can be tricky initially